Read Our Reviews For Top Rated Dealer IN Champaign, IL

Took me while before I could make this review, but please note that this is my experience dealing with AutoTown, while dealing with autotown, I’ve only really had the chance to meet 2 workers there… Kevin and Ben, I believe Ben is the owner, my first experience with Kevin he helped me get into a used 2019 Buick Regal…. Honestly I love the car one of the best cars ived ever owned and with the price it was worth it! With only 52k miles on it I thought I was gettin an amazing deal but after having the car for a few days I realized that it had an issues with the gas pedal…. I contacted auto town to let them know about the issues and they immediately had me bring the car back so they could figure out the problem…. After weeks of trying to track the problem there was no real luck of fixing the issues so they owner Ben gave me the opportunity to switch into a different vehicle! Even tho I loved the 2019 Buick Regal I honestly feel like I got a Wayyyy better deal by switching to the 2019 Chrysler 300 all Black with the tinted windows! Ben worked with me on the numbers so that all of equity that I had from the other car went into the Chrysler! Ived had the Chrysler for about 2 months now and I’m loving the car I’m able to pick up my kids out of town about 2 hours away, make it back and forth too work with no issues, take comfortable joy rides without any issues. I honestly love the car and I’m glad that I picked AutoTown for my vehicle, I’ve recommended to a few of my coworkers to get a car from here and honestly I’m pretty sure I’ll get my next car from here too! And I forgot to mention while I was having troubles with the Buick I had to leave the car with AutoTown for a few days while they track down the problem, they were nice enough to give me a loaner car until I got my vehicle back! So if you’re looking for a good reliable dealership to get a car I’ll definitely check out AutoTown you won’t regret it! And if you have and issue just contact them first I’m pretty sure they will help you out as best as they can!

Maloy was great to work with! He helped find us something in our budget and even worked with our trade in! The other guys were helpful and kind, as well! 10/10 recommend!

Bought 2 vehicles from these guys would go back and highly recommend them

Can't recommend this place enough. No high pressure sales, works with you for financing and awesome selection of cars at a down-to-Earth price. Maloy went above and beyond to get me in a set of wheels same-day. 5 out of 5.

I recently purchased a vehicle from Auto town and while I don't usually write reviews I felt compelled to do so now about this dealership. From the first meeting with Malloy I felt completely comfortable and acknowledged .Not what I've experienced at other dealerships as a women walking in to purchase a car. He was professional and informative I didn't feel pressured . There wasn't the usual "Let me check with my manager" routine on my trade in or the usual song and dance I have endured before. But it wasn't just Malloy I found all the staff equally helpful, competent, and professional. Ben and Kevin were also part of the reason I wouldn't hesitate to recommend this dealership. And of course I also got a great deal on the car that I got!!

Mr Maloy and his associate did a great job in selling me a Red 2013 Cadillac XTS. The vehicle had high miles and a couple issues, but overall a great vehicle for the price. I traveled to Champaign IL from Chicago to pick up this vehicle, and Mr. Malloy held it for me for 2 dayz.. Awesome job guys.. 👍🏽😎

Benn is great guy helped me with all my needs will definitely be coming back for my next vehicle

Purchased this 2015 Dodge Challenger from Maloy at Autotown this weekend. This was one of the best experiences I've had with a car salesman. Top notch customer service. Maloy even created a personalized video of the car and a full view of any imperfections and to give me piece of mind since I lived 4.5 hours away. He even ensured that I would be able to hear the exhaust as this was a big selling point. Maloy made the purchase painless and even gave me a courtesy call the day after purchase to ensure that I was completely satisfied. You will not go wrong purchasing a vehicle from these guys. Highly recommended. Even considering making another 4.5 hour drive when my wife's vehicle is ready for trade. 5 STARS!!!

I can't say enough about this dealer. My daughter needed a new(used) car quickly - she's a senior at U of I and the plan was for her to purchase after she graduated this spring, but major issues with her current car changed our plans, and we needed to get a reliable, safe vehicle within a day because she works full time. We looked online and found a fantastic Ford Edge here, with low miles, a great price, and a clean Carfax. I live 2 hours away and with this being my daughter's first "big girl purchase" with financing, I really wanted to be there with her, but needed a day to rearrange things at my job. So I called this dealer....they are AMAZING. They not only held this truck for us for 36 hours until I could get down there to meet with her, they did all the prep work for the financing remotely with us via email and phone calls. Ben went above and beyond what any dealer I've ever dealt with has done! He obtained her financing thru the U of I Credit Union, called me with the exact numbers with her down payment, loan terms, and monthly payments (no playing games like every other dealer I've ever dealt with does - this was all up front and no hidden anything), and had all the paperwork ready when we walked in the door the next day (bonus that he has the most ADORABLE dog ever who greeted us at the door!!). He explained to my daughter what each paper she signed was about, "teaching" her about financing a car. Between the test drive and paperwork, we were in and out within an hour. I can't overstate how incredibly impressed we are with this business and especially Ben! Thank you for everything!!! Edited 9/9/24 - the entire trans went out on this truck in the middle of May. It took 2 months to get it fixed at a certified Ford dealer, because the warranty we were sold was a horrible company and didn't want to pay. The Ford computers determined that the trans issue had been there all along; they were able to dig up the history of it going to another Ford dealer and being diagnosed, at which time the prior owner got rid of it. Very disappointed that a business I thought was honest, selling my daughter a reliable, safe vehicle, ended up selling her a defective vehicle that was noted to be so. Not cool.

Had a great experience buying from these guys. Very upfront and honest about the car and prices. Mike was very helpful and understanding in my situation and would definitely buy from them in the future

One of the best Auto Dealers in Champaign. As a recent buyer/current loaner they have taken care of me every time my car needs something done. And been very fair with their pricing. Mike, Ben, and the guys are very quick to respond and help you when you need it.

Auto Town is a awesome car dealership, if you see a car in the lot that you are looking for i highly recommend going in and talking to them about it. I recently bought a 2014 Chevy Silverado 1500, very clean truck all the way around. As i looked more into the truck we found a minor issue with the brakes. I decided to buy the truck anyways and they told me they would work with me to get the brakes fixed. Not even 2 weeks later my truck was in the shop and fixed in no time at no cost. I truly appreciate everyone at Auto Town! Highly recommend checking into the Cars on their lot!

Was in an accident in October I went to several lots, before Auto Town I liked their selection. I found a Kia Sorento for a good price, did a test drive, and bought it I had a couple problems, brought it back a week in. Super nice, and helped remedy the problem quickly. A month in however the battery was acting strange. Not holding a charge, car would die and need jumping. I was skeptical about any help as it was a month in. You always hear about used car sales being a negative.. Not here Brought it to their attention, they contacted me immediately. I brought it in, had it back next day. So if you're looking for a used car, and you want to know whatever you choose, is a good deal from a company that stands by it, Autotown should be on your list.

Mike was extremely helpful when it came to our purchase. Fast approval and a overall great experience. Thanks a million!!!! Dee and Hollie

I live in South Carolina and I was contacted by Mike today per my request. Mike was so helpful in sending video and offering suggestions all in a timely manner. I would recommend Autotown and Mike if you are in looking to buy a vehicle